To create a modern, ergonomic design for their user interface, our Skein team first delve deep into the specifics of C24Tech’s sphere, including reviewing SWIFT message file formats and the nuances of financial data flow. We studied six basic user personae profiles to get into the mindset of the Chief Data Officer, Citizen Scientist, Business Analyst and other types of technical and non-technical users who will use the product for very different objectives.
Our UX designer and front-end engineers, as well as the rest of our team, know it’s essential to have an in depth knowledge of user needs. To gain this expertise, we captured and internalised client and end user feedback on an ongoing basis.
Competition research also provided us with an insight into the existing systems and helped us develop approaches to visualisation techniques, as well as UX flow, colour schemes, and technology stacks.
At this stage, we calculated the scope of the work needed, completed the preliminary requirements and confirmed an action plan.